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How your voice is instrumental in helping you achieve successful sales

Importance of Good Voice In Conversation

Our voice plays an important role in any kind of conversation and a good quality of voice can create the right impact for you during any kind of conversation. A pleasant-sounding voice is a great asset in business and social sphere because people like to listen to a pleasant voice.­­

How Important is Good Voice for a Salesperson?

A sales person has to struggle hard in order to fix-up appointments with the prospective clients and this sometimes turns out to be the most difficult task for him. A pleasant voice sounds impressive on the telephone and this makes it comparatively easier for a salesperson with a pleasant tonality of voice to fix-up appointments with his prospective customers. During a sales call a pleasant voice can make the conversation between the salesperson and the prospective customer very effective and this conversation might result in a sale.

 

Five Qualities of a pleasant voice:

1. A pleasant voice is easier to understand and the diction is clear. An unclear diction might lead to rejection and failure because a customer usually looks forward to clear communication about the product or service features from the other side. A salesperson should have the capability to speak clearly, slowly and softly so that it is easier for the customer to understand the important aspects of the conversation.

2. Proper breathing is important for achieving a pleasant tonality of voice. A salesperson should understand the technique of proper breathing during a conversation. This is important because an improper breathing technique might spoil the smooth flow of the conversation. Improper breathing during a conversation creates unnecessary breaks in the conversation and these improper breaks make it difficult for the customer to understand the product features.

3. A pleasant voice is well-paced; neither too fast nor too slow. This is a very important quality for a salesperson because a well-paced voice can make the conversation impactful and fruitful for him. Too fast is sometimes very difficult to understand and interpret and too slow can sound boring and monotonous. 

4. To make a conversation sound interesting to the customer a salesperson should learn to use modulation in his voice because a modulation in voice makes the voice expressive and interesting. An expressive voice can reveal the real enthusiasm of the salesperson to the customer and can make a boring product or service description sound like an interesting conversation.

5. A warm, intimate tonal quality of voice is highly appreciated by the customers. A warm voice can build great relationships for a salesperson and these relationships are the basic framework on which he can pitch for future sales.

Some people naturally possess a good quality of voice while the others have to practice hard in order to acquire this skill. Making an impact through a pleasant voice is an art and this skill can be easily acquired with a little practice and effort. 

A salesperson should make a conscious effort to make his conversational skills impressive by keeping these small details into account. An efficient and smart sales person knows and understands the importance of a pleasant voice and uses this tool in an effective way to create the desired impact during a sales call. 

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